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<div class="gb-wrap"><div class="gb-layout"> <nav class="gb-toc"><p class="gb-toc-title">Contents</p> <ol class="gb-toc-list"> <li><a href="#l1">Trader identity</a></li> <li><a href="#l2">Regulatory & registration</a></li> <li><a href="#l3">VAT information</a></li> <li><a href="#l4">Website disclaimer</a></li> <li><a href="#l5">Intellectual property</a></li> <li><a href="#l6">External links</a></li> <li><a href="#l7">Governing law</a></li> </ol></nav> <div class="gb-content">
<div class="gb-section" id="l1"> <h2><span class="gb-num">01</span> Trader identity</h2> <p>Under the <strong>Electronic Commerce (EC Directive) Regulations 2002</strong> (SI 2002/2013), online service providers operating in the United Kingdom are required to make the following information readily accessible.</p> <div style="background:#fff;border:1px solid var(--border);border-radius:10px;overflow:hidden;margin:16px 0"> <div style="background:var(--accent-soft);border-bottom:1px solid var(--border);padding:12px 20px;font-size:11px;font-weight:600;letter-spacing:.1em;text-transform:uppercase;color:var(--accent)">Registered Trader Information</div> <table style="width:100%;border-collapse:collapse;font-size:14px"> <tr> <td style="font-weight:600;color:var(--muted);font-size:12px;letter-spacing:.04em;text-transform:uppercase;padding:10px 20px;border-bottom:1px solid var(--rule);width:170px">Trading name</td> <td style="padding:10px 20px;border-bottom:1px solid var(--rule)">Masseys DIY</td> </tr> <tr> <td style="font-weight:600;color:var(--muted);font-size:12px;letter-spacing:.04em;text-transform:uppercase;padding:10px 20px;border-bottom:1px solid var(--rule)">Legal name</td> <td style="padding:10px 20px;border-bottom:1px solid var(--rule)">R. Massey & Son Ltd</td> </tr> <tr> <td style="font-weight:600;color:var(--muted);font-size:12px;letter-spacing:.04em;text-transform:uppercase;padding:10px 20px;border-bottom:1px solid var(--rule)">Business type</td> <td style="padding:10px 20px;border-bottom:1px solid var(--rule)">Private limited company, United Kingdom</td> </tr> <tr> <td style="font-weight:600;color:var(--muted);font-size:12px;letter-spacing:.04em;text-transform:uppercase;padding:10px 20px;border-bottom:1px solid var(--rule)">Owner</td> <td style="padding:10px 20px;border-bottom:1px solid var(--rule)">Mohamed AL-imam F Salih</td> </tr> <tr> <td style="font-weight:600;color:var(--muted);font-size:12px;letter-spacing:.04em;text-transform:uppercase;padding:10px 20px;border-bottom:1px solid var(--rule)">Address</td> <td style="padding:10px 20px;border-bottom:1px solid var(--rule)">129 Swadlincote Road, Woodville, Swadlincote, Derbyshire, DE11 8DA, United Kingdom</td> </tr> <tr> <td style="font-weight:600;color:var(--muted);font-size:12px;letter-spacing:.04em;text-transform:uppercase;padding:10px 20px;border-bottom:1px solid var(--rule)">Email</td> <td style="padding:10px 20px;border-bottom:1px solid var(--rule)">sales@masseys-diy.co.uk</td> </tr> <tr> <td style="font-weight:600;color:var(--muted);font-size:12px;letter-spacing:.04em;text-transform:uppercase;padding:10px 20px;border-bottom:1px solid var(--rule)">Telephone</td> <td style="padding:10px 20px;border-bottom:1px solid var(--rule)">+44 1283 217133</td> </tr> <tr> <td style="font-weight:600;color:var(--muted);font-size:12px;letter-spacing:.04em;text-transform:uppercase;padding:10px 20px">Website</td> <td style="padding:10px 20px"><a href="https://www.masseys-diy.co.uk/">www.masseys-diy.co.uk</a></td> </tr> </table> </div> <div class="gb-info"><p>R. Massey & Son Ltd is the legal entity operating Masseys DIY. All contractual and regulatory obligations arising from the operation of the website and its retail activities are the responsibility of R. Massey & Son Ltd.</p></div> </div>
<div class="gb-section" id="l2"> <h2><span class="gb-num">02</span> Regulatory & registration</h2> <h3>Data Protection — ICO</h3> <p>R. Massey & Son Ltd processes personal data in accordance with the UK GDPR and the Data Protection Act 2018. Where applicable, information regarding the company's data protection registration with the <strong>Information Commissioner's Office (ICO)</strong> can be verified at <a href="https://ico.org.uk/">ico.org.uk</a>.</p> <h3>Companies House</h3> <p>R. Massey & Son Ltd is a private limited company registered in the United Kingdom. Its Companies House registration details can be verified through the official <a href="https://find-and-update.company-information.service.gov.uk/">Companies House register</a>.</p> <h3>Alternative Dispute Resolution</h3> <p>In the event a complaint cannot be resolved directly, we will consider appropriate alternative dispute resolution (ADR) options where applicable. For information about certified ADR providers in the UK, visit the <strong>Chartered Trading Standards Institute (CTSI)</strong> at <a href="https://www.tradingstandards.uk/">tradingstandards.uk</a>.</p> </div>
<div class="gb-section" id="l3"> <h2><span class="gb-num">03</span> VAT information</h2> <p>VAT is applied to products sold through masseys-diy.co.uk where applicable, in accordance with prevailing UK VAT legislation. The VAT treatment of individual products is reflected in the prices displayed on our website. You may request a VAT invoice by contacting <a href="mailto:sales@masseys-diy.co.uk">sales@masseys-diy.co.uk</a>.</p> </div>
<div class="gb-section" id="l4"> <h2><span class="gb-num">04</span> Website disclaimer</h2> <p>Information on masseys-diy.co.uk is provided in good faith for general informational purposes. We make reasonable efforts to ensure that website content and product descriptions are accurate and up to date, but we do not guarantee that all information is complete or free from errors. Product photographs are illustrative, and actual products may vary in appearance, colour, specifications or packaging. Nothing on this website constitutes professional legal, financial or technical advice.</p> </div>
<div class="gb-section" id="l5"> <h2><span class="gb-num">05</span> Intellectual property</h2> <p>Unless otherwise stated, content on masseys-diy.co.uk, including text, graphics, branding, website design and other materials, is owned by R. Massey & Son Ltd or used under appropriate licence. You may not reproduce, distribute or use our content for commercial purposes without prior written consent. Third-party trademarks, product names and logos remain the property of their respective owners.</p> <p><strong>© 2026 R. Massey & Son Ltd, trading as Masseys DIY. All rights reserved.</strong></p> </div>
<div class="gb-section" id="l6"> <h2><span class="gb-num">06</span> External links</h2> <p>masseys-diy.co.uk may contain links to third-party websites for convenience and informational purposes. These websites are operated independently, and we have no control over their content, availability or privacy practices. The inclusion of an external link does not constitute an endorsement of the linked website or its services.</p> </div>
<div class="gb-section" id="l7"> <h2><span class="gb-num">07</span> Governing law</h2> <p>This Legal Notice and all use of masseys-diy.co.uk are governed by the laws of <strong>England and Wales</strong>. Any disputes arising in connection with this website shall be subject to the jurisdiction of the courts of England and Wales, subject to applicable consumer protection laws.</p> </div>
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